Amazon Kindle e-readers with the new UI are having a major problem. They are showing a blank screen and hundreds of thousands of users are faced with this problem. Rebooting the Kindle or factory wiping it, does not solve the issue. Amazon customer service has disclosed to Good e-Reader a new method to solve this problem until Amazon issues a firmware update.
Read the original article here: https://goodereader.com/blog/kindle/does-your-kindle-have-a-blank-screen-do-this-to-fix-it